Service and Support

We are your partners, and are here to go above and beyond to make your restaurant and experience with Strawberry successful.

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Installation & Network Configuration

Team specialists visit your restaurant for a site survey. We learn the ins and outs to configure a reliable, fast network. And remember, Strawberry works offline even when the internet goes down.

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In-Person Training

A Strawberry team member will come onsite and host a workshop. We stay on hand the day of your launch to make sure everyone understands the new system.

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24/7 Email, Chat & Phone Support

Have an issue that needs resolved asap? Our support technicians are available to find the solution and get you back up and running.

Contact the support team

Training Center

Forgot how to run a report and alter permissions? Re-learn every feature, function and benefit with our online product presentation.

Check out the training center

Software Updates

Automatically receive new features and upgrades through our weekly software release.

Learn about the latest release

Full System Configuration

A dedicated team member will work closely with you to customize the POS functionality to your restaurant’s specifications.

Choose your POS

Live chat & e-mail

• Get instant responses.

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• We respond to your email in 24 hours or less.

Write to us

“I chose strawberry mainly because of this particular factor - that we get excellent support”

Sahib PunianiFounder, Baking Bad

You are one step away from running a great restaurant.

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